Contact Us

If you’re a retail partner looking to place an order or have any questions about our wholesale services, we’re here to help.

Order Inquiries
Any issues regarding the wholesale orders, please contact our Key Account Manager, Cici, from the Wholesale Team:
Email: shuangcen.du@netvue.com

Alternatively, you may reach our Wholesale Team directly at:
Email: wholesale@birdfy.com

Customer Support

Email: support@birdfy.com
This address is designated for customer support related to Birdfy, our nature-focused smart product brand.

Email: support@netvue.com
This address is managed by the Netvue support team and can be used for inquiries regarding broader services or company-related matters.

Phone: +1 (866) 749-0567
Available Monday–Friday, 9:00 AM – 5:00 PM PST

Birdfy is a brand owned and operated by Netvue, a global provider of smart home and nature observation technology.